View, Optimize, Automate Enterprise Operations
Visualize workflows in real time, identify bottlenecks, automate with confidence, and measure ROI over time.
What should we fix first to speed things up?
Fix the first 90 seconds. Your biggest lever is intake quality: correct category plus correct info request. Agent B uses the “3 question intake” template (account ID, transaction date, error screenshot). Misroutes drop from 19% to 8% and average case time drops by 1:10.
Fix the first 90 seconds. Your biggest lever is intake quality: correct category plus correct info request. Agent B uses the “3 question intake” template (account ID, transaction date, error screenshot). Misroutes drop from 19% to 8% and average case time drops by 1:10.
What should we fix first to speed things up?
Fix the first 90 seconds. Your biggest lever is intake quality: correct category plus correct info request. Agent B uses the “3 question intake” template (account ID, transaction date, error screenshot). Misroutes drop from 19% to 8% and average case time drops by 1:10.
Fix the first 90 seconds. Your biggest lever is intake quality: correct category plus correct info request. Agent B uses the “3 question intake” template (account ID, transaction date, error screenshot). Misroutes drop from 19% to 8% and average case time drops by 1:10.
What should we fix first to speed things up?
Fix the first 90 seconds. Your biggest lever is intake quality: correct category plus correct info request. Agent B uses the “3 question intake” template (account ID, transaction date, error screenshot). Misroutes drop from 19% to 8% and average case time drops by 1:10.
Fix the first 90 seconds. Your biggest lever is intake quality: correct category plus correct info request. Agent B uses the “3 question intake” template (account ID, transaction date, error screenshot). Misroutes drop from 19% to 8% and average case time drops by 1:10.
What should we fix first to speed things up?
Fix the first 90 seconds. Your biggest lever is intake quality: correct category plus correct info request. Agent B uses the “3 question intake” template (account ID, transaction date, error screenshot). Misroutes drop from 19% to 8% and average case time drops by 1:10.
Fix the first 90 seconds. Your biggest lever is intake quality: correct category plus correct info request. Agent B uses the “3 question intake” template (account ID, transaction date, error screenshot). Misroutes drop from 19% to 8% and average case time drops by 1:10.
“Reflow saved us $1.2M in just two months. It showed us bottlenecks and helped us prioritize the highest-impact improvements with measurable ROI.”
Rohan Powar - Finance, Analytics & Strategy, Collective
Backed by world-class investors
Backed by world-class investors
Work
Work
Work
has changed.
has changed.
has changed.
hasn’t.
hasn’t.
hasn’t.
Operations teams are held to higher standards than ever, but they’re still flying blind. Without visibility into how work moves, where it slows, deviates, and breaks, investments become guesswork and ROI becomes impossible to measure.
Unlock the economics of work, real-time workflows, and data-driven automation across enterprise operations.
Unlock the economics of work, real-time workflows, and data-driven automation across enterprise operations.
A complete system of record for how work happens, so you can measure and improve it.
A complete system of record for how work happens,
so you can measure and improve it.
A complete system of record for how work happens, so you can measure and improve it.
View economy of work
View economy of work
Understand where time and cost actually go across customers, tasks, and projects with clear, actionable insight.
Understand where time and cost actually go across customers, tasks, and projects with clear, actionable insight.
average activity
28m
utilization rate
12%
average handle time
18s
cost
$1.12
INSIGHT
Despite 28-minute increase in average activity, utilization fell 12%, driving $1.12 increase in cost per unit.
average activity
28m
utilization rate
12%
average handle time
18s
cost
$1.12
INSIGHT
Despite 28-minute increase in average activity, utilization fell 12%, driving $1.12 increase in cost per unit.
average activity
28m
utilization rate
12%
average handle time
18s
cost
$1.12
INSIGHT
Despite 28-minute increase in average activity, utilization fell 12%, driving $1.12 increase in cost per unit.
average activity
28m
utilization rate
12%
average handle time
18s
cost
$1.12
INSIGHT
Despite 28-minute increase in average activity, utilization fell 12%, driving $1.12 increase in cost per unit.
Real-time workflows
Real-time workflows
See the anatomy of your workflows: every step taken, skipped, repeated, or delayed, displayed with precision.
See the anatomy of your workflows: every step taken, skipped, repeated, or delayed, displayed with precision.
monthly executions
average run time
average deviation
opportunity
monthly executions
average run time
average deviation
opportunity
monthly executions
average run time
average deviation
opportunity
monthly executions
average run time
average deviation
opportunity
Data-driven automation
Data-driven automation
Prioritize the highest-impact opportunities, invest resources where they matter most, and automate with measurable ROI.
Prioritize the highest-impact opportunities, invest resources where they matter most, and automate with measurable ROI.
automation / impact
Runs
AVG Run
AVG Deviation
Savings
Refund request processing
High
•
72
4,820
6m 10s
1m 05s
87.1 h/m
Chargeback dispute triage
MEDIUM
•
58
1,140
9m 40s
3m 20s
63.3 hr/m
Subscription cancellation
High
•
58
3,608
7m 15s
1m 35s
96.0 hr/m
Data deletion request
LoW
•
72
145
4m 15s
0m 28s
23,1 hr/m
Data deletion request
LoW
•
72
145
4m 15s
0m 28s
23,1 hr/m
automation / impact
Runs
AVG Run
AVG Deviation
Savings
Refund request processing
High
•
72
4,820
6m 10s
1m 05s
87.1 h/m
Chargeback dispute triage
MEDIUM
•
58
1,140
9m 40s
3m 20s
63.3 hr/m
Subscription cancellation
High
•
58
3,608
7m 15s
1m 35s
96.0 hr/m
Data deletion request
LoW
•
72
145
4m 15s
0m 28s
23,1 hr/m
Data deletion request
LoW
•
72
145
4m 15s
0m 28s
23,1 hr/m
automation / impact
Runs
AVG Run
AVG Deviation
Savings
Refund request processing
High
•
72
4,820
6m 10s
1m 05s
87.1 h/m
Chargeback dispute triage
MEDIUM
•
58
1,140
9m 40s
3m 20s
63.3 hr/m
Subscription cancellation
High
•
58
3,608
7m 15s
1m 35s
96.0 hr/m
Data deletion request
LoW
•
72
145
4m 15s
0m 28s
23,1 hr/m
Data deletion request
LoW
•
72
145
4m 15s
0m 28s
23,1 hr/m
automation / impact
Runs
AVG Run
AVG Deviation
Savings
Refund request processing
High
•
72
4,820
6m 10s
1m 05s
87.1 h/m
Chargeback dispute triage
MEDIUM
•
58
1,140
9m 40s
3m 20s
63.3 hr/m
Subscription cancellation
High
•
58
3,608
7m 15s
1m 35s
96.0 hr/m
Data deletion request
LoW
•
72
145
4m 15s
0m 28s
23,1 hr/m
Data deletion request
LoW
•
72
145
4m 15s
0m 28s
23,1 hr/m
average activity
28m
utilization rate
12%
average handle time
18s
cost
$1.12
INSIGHT
Despite 28-minute increase in average activity, utilization fell 12%, driving $1.12 increase in cost per unit.
Understand your unit economics
Understand your unit economics
Prioritize the highest-impact opportunities, invest resources where they matter most, and automate with measurable ROI. Prioritize the highest-impact opportunities.
Prioritize the highest-impact opportunities, invest resources where they matter most, and automate with measurable ROI. Prioritize the highest-impact opportunities.
Know when work stays on track & when it drifts
Know when work stays on track & when it drifts
Verify workflows follow SOPs by comparing expected steps to actual execution revealing drift, inconsistencies, and emerging compliance risks.
Verify workflows follow SOPs by comparing expected steps to actual execution revealing drift, inconsistencies, and emerging compliance risks.
Identify where automation delivers the most ROI
Identify where automation delivers the most ROI
Automation shouldn’t be guesswork. Get proactive recommendations, prioritize the highest-impact changes, and measure ROI over time.
Automation shouldn’t be guesswork. Get proactive recommendations, prioritize the highest-impact changes, and measure ROI over time.
Data deletion request
Low
•
27
145
‣ Total
runs
4m 15s
‣ Average
run
time
28s
‣ Average
deviation
time
27.0 h/m
‣ Potential
savings
(low)
Invoice correction & reissue
Medium
•
27
2,320
‣ Total
runs
5m 20s
‣ Average
run
time
1m 55s
‣ Average
deviation
time
65.4 h/m
‣ Potential
savings
(medium)
Refund request processing
High
•
72
4,820
‣ Total
runs
6m 10s
‣ Average
run
time
1m 05s
‣ Average
deviation
time
87.1 h/m
‣ Potential
savings
(high)
Chargeback dispute triage
Medium
•
58
1,140
‣ Total
runs
9m 40s
‣ Average
run
time
3m 20s
‣ Average
deviation
time
63.3 h/m
‣ Potential
savings
(medium)
Subscription cancellation
High
•
78
3,608
‣ Total
runs
7m 15s
‣ Average
run
time
1m 35s
‣ Average
deviation
time
96.0 h/m
‣ Potential
savings
(high)
72
OPPORTUNITY
4,820
Total runs
6m 10s
Average run time
1m 05s
Average deviation time
87.1h
Potential savings
Data deletion request
Low
•
27
145
‣ Total
runs
4m 15s
‣ Average
run
time
28s
‣ Average
deviation
time
27.0 h/m
‣ Potential
savings
(low)
Invoice correction & reissue
Medium
•
27
2,320
‣ Total
runs
5m 20s
‣ Average
run
time
1m 55s
‣ Average
deviation
time
65.4 h/m
‣ Potential
savings
(medium)
Refund request processing
High
•
72
4,820
‣ Total
runs
6m 10s
‣ Average
run
time
1m 05s
‣ Average
deviation
time
87.1 h/m
‣ Potential
savings
(high)
Chargeback dispute triage
Medium
•
58
1,140
‣ Total
runs
9m 40s
‣ Average
run
time
3m 20s
‣ Average
deviation
time
63.3 h/m
‣ Potential
savings
(medium)
Subscription cancellation
High
•
78
3,608
‣ Total
runs
7m 15s
‣ Average
run
time
1m 35s
‣ Average
deviation
time
96.0 h/m
‣ Potential
savings
(high)
72
OPPORTUNITY
4,820
Total runs
6m 10s
Average run time
1m 05s
Average deviation time
87.1h
Potential savings
Data deletion request
Low
•
27
145
‣ Total
runs
4m 15s
‣ Average
run
time
28s
‣ Average
deviation
time
27.0 h/m
‣ Potential
savings
(low)
Invoice correction & reissue
Medium
•
27
2,320
‣ Total
runs
5m 20s
‣ Average
run
time
1m 55s
‣ Average
deviation
time
65.4 h/m
‣ Potential
savings
(medium)
Refund request processing
High
•
72
4,820
‣ Total
runs
6m 10s
‣ Average
run
time
1m 05s
‣ Average
deviation
time
87.1 h/m
‣ Potential
savings
(high)
Chargeback dispute triage
Medium
•
58
1,140
‣ Total
runs
9m 40s
‣ Average
run
time
3m 20s
‣ Average
deviation
time
63.3 h/m
‣ Potential
savings
(medium)
Subscription cancellation
High
•
78
3,608
‣ Total
runs
7m 15s
‣ Average
run
time
1m 35s
‣ Average
deviation
time
96.0 h/m
‣ Potential
savings
(high)
72
OPPORTUNITY
4,820
Total runs
6m 10s
Average run time
1m 05s
Average deviation time
87.1h
Potential savings
Data deletion request
Low
•
27
145
‣ Total
runs
4m 15s
‣ Average
run
time
28s
‣ Average
deviation
time
27.0 h/m
‣ Potential
savings
(low)
Invoice correction & reissue
Medium
•
27
2,320
‣ Total
runs
5m 20s
‣ Average
run
time
1m 55s
‣ Average
deviation
time
65.4 h/m
‣ Potential
savings
(medium)
Refund request processing
High
•
72
4,820
‣ Total
runs
6m 10s
‣ Average
run
time
1m 05s
‣ Average
deviation
time
87.1 h/m
‣ Potential
savings
(high)
Chargeback dispute triage
Medium
•
58
1,140
‣ Total
runs
9m 40s
‣ Average
run
time
3m 20s
‣ Average
deviation
time
63.3 h/m
‣ Potential
savings
(medium)
Subscription cancellation
High
•
78
3,608
‣ Total
runs
7m 15s
‣ Average
run
time
1m 35s
‣ Average
deviation
time
96.0 h/m
‣ Potential
savings
(high)
72
OPPORTUNITY
4,820
Total runs
6m 10s
Average run time
1m 05s
Average deviation time
87.1h
Potential savings
Data deletion request
Low
•
27
145
‣ Total
runs
4m 15s
‣ Average
run
time
28s
‣ Average
deviation
time
27.0 h/m
‣ Potential
savings
(low)
Invoice correction & reissue
Medium
•
27
2,320
‣ Total
runs
5m 20s
‣ Average
run
time
1m 55s
‣ Average
deviation
time
65.4 h/m
‣ Potential
savings
(medium)
Refund request processing
High
•
72
4,820
‣ Total
runs
6m 10s
‣ Average
run
time
1m 05s
‣ Average
deviation
time
87.1 h/m
‣ Potential
savings
(high)
Chargeback dispute triage
Medium
•
58
1,140
‣ Total
runs
9m 40s
‣ Average
run
time
3m 20s
‣ Average
deviation
time
63.3 h/m
‣ Potential
savings
(medium)
Subscription cancellation
High
•
78
3,608
‣ Total
runs
7m 15s
‣ Average
run
time
1m 35s
‣ Average
deviation
time
96.0 h/m
‣ Potential
savings
(high)
72
OPPORTUNITY
4,820
Total runs
6m 10s
Average run time
1m 05s
Average deviation time
87.1h
Potential savings
Zero
The truth behind your operations. Ready in a day.
Measure
Measure
Measure
Optimize
Optimize
Optimize
Automate
Automate
Automate
Repeat
Repeat
Repeat
Enterprise-grade privacy,
security, and data protection
Enterprise-grade privacy, security, and data protection
All data is encrypted in transit and at rest using industry-leading standards. Information is collected through a privacy-first approach with strict access permissions.
Soc2 type2
Soc2 type2
Soc2 type2
Soc2 type2
HIPAA
HIPAA
HIPAA
HIPAA
CPRA/CCPA
CPRA/CCPA
CPRA/CCPA
CPRA/CCPA
GDPR
In progress
GDPR
In progress
GDPR
In progress
GDPR
In progress
Local Data Storage
//
Configurable visibility Controls
//
Secure Data Processing
//
Founder-led. Built with operators. Backed by the best.
Reflow is built by a team of operators, product leaders, and partners, led by repeat founder Uğur Kaner. He previously co-founded Collective, a category-defining startup backed by General Catalyst, Google’s Gradient Ventures, Expa, and Ashton Kutcher.
Today, we’re building the system of record for enterprise operations, giving teams the visibility, automation, and measurable ROI needed to operate with leverage in the age of AI.
We’re building Reflow with operators and partners from Collective, Boundless, Proper, alongside world-class investors, including Bling, Basis Set, BTV, E2 and more.
Uğur Kaner
Uğur Kaner
Uğur Kaner
FOUNDER, REFLOW
Careers at Reflow
Build products that help enterprises see the truth behind their
operations and act on it with confidence.
Careers at Reflow
Build products that help enterprises see the truth behind their
operations and act on it with confidence.
Decisions you can stand behind, backed by real data.
Decisions you can stand behind, backed by real data.
Objective insight
Accurate, unbiased visibility into how work actually gets done.
Objective insight
Accurate, unbiased visibility into how work actually gets done.
Objective insight
Accurate, unbiased visibility into how work actually gets done.
Granular visibility
Reliable and consistent performance data you can trust across teams, tools, and time.
Granular visibility
Reliable and consistent performance data you can trust across teams, tools, and time.
Granular visibility
Reliable and consistent performance data you can trust across teams, tools, and time.
Data-driven decisions
Clear signals that align stakeholders around confident information and measurable action.
Data-driven decisions
Clear signals that align stakeholders around confident information and measurable action.
Data-driven decisions
Clear signals that align stakeholders around confident information and measurable action.
A new way for teams to see and improve their work
Frequently asked questions
What is Reflow?
What is Reflow?
What is Reflow?
How is Reflow different from time tracking or productivity software?
How is Reflow different from time tracking or productivity software?
How is Reflow different from time tracking or productivity software?
How long does it take to get started with Reflow?
How long does it take to get started with Reflow?
How long does it take to get started with Reflow?
Do we need to integrate Reflow with our existing tools?
Do we need to integrate Reflow with our existing tools?
Do we need to integrate Reflow with our existing tools?
Is Reflow employee monitoring or surveillance software?
Is Reflow employee monitoring or surveillance software?
Is Reflow employee monitoring or surveillance software?
Does Reflow track everything employees do on their computers?
Does Reflow track everything employees do on their computers?
Does Reflow track everything employees do on their computers?
What data does Reflow collect?
What data does Reflow collect?
What data does Reflow collect?
How does Reflow protect sensitive company or customer data?
How does Reflow protect sensitive company or customer data?
How does Reflow protect sensitive company or customer data?
How does Reflow help decide what to automate or whether automation paid off?
How does Reflow help decide what to automate or whether automation paid off?
How does Reflow help decide what to automate or whether automation paid off?
See the work. Optimize the flow. Automate the outcome.
See the work. Optimize the flow. Automate the outcome.
See the work. Optimize the flow. Automate the outcome.
Get real-time visibility, make data-driven decisions, and measure ROI from automation and optimization.
Reflow System Inc © All Rights Reserved
Get real-time visibility, make data-driven decisions, and measure ROI from automation and optimization.
Reflow System Inc © All Rights Reserved
Get real-time visibility, make data-driven decisions, and measure ROI from automation and optimization.
Reflow System Inc © All Rights Reserved